We are looking for dedicated hosts for our A-ROSA Travemünde who share our passion for outstanding service and want to provide our guests with unforgettable holiday moments. Right on the beautiful Baltic Sea coast, you will not only find career opportunities, but also the chance to actively contribute to our goal: To protect the world around us and offer first-class hospitality at the same time. Become part of our team as Supervisor Housekeeping (m/f/d) in the late shift and help us create the unique ambience in the Baltic seaside resort of Travemünde, Lübeck's most beautiful daughter. #worknewways
Our offer
- Permanent employment contract
- Payment according to collective agreement incl. Christmas and holiday pay
- Willingness to pay above the collective agreement depending on qualifications
- Flexible working time model, tailored to your life situation
- Travel discounts at all aja Resorts, A-ROSA Resorts, HENRI Hotels and the Hotel Louis C. Jacob, Hotel Neptun and other partners
- Discounts on F&B and SPA services in all branches
- Member of the Diversity Charter
- voiio platform for personal well-being
- Company pension scheme via R+V Versicherung
- Company supplementary health insurance for dentures and glasses/contact lenses
- Internal training and further education opportunities
- Development opportunities within the group of companies in Germany, Austria and Italy
- Referral programme with up to €1,000 gross bonus per referral
- Bonago Card - shopping vouchers from over 200 premium partners
- Corporate benefits - best discounts on high-quality offers from more than 1,500 providers
- Provision and cleaning of employee clothing
- Canteen for employees with provision of up to three meals a day
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You check the cleanliness of the cleaned rooms and are responsible for compliance with the A-ROSA standards in the rooms
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You take over the cleaning of rooms and, if necessary, re-cleaning at the guest's request
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You are jointly responsible for the proper running of the department
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You report defects in the rooms and / or in the public areas to the building services department
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You are responsible for the proper processing of lost property
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You respond to guest requests (e.g. extra beds, additional room facilities)
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You take care of the cleanliness of the back office area and the storage areas in housekeeping
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You actively support employees and trainees in familiarising themselves with their respective areas of responsibility
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You convey the A-ROSA holiday feeling to guests at all times.
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Completed training in hotel management/housekeeping or relevant professional experience in a comparable field
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sound expertise in the care of high-quality facilities
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a competent and cordial demeanour
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a sincere guest and service orientation
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a positive charisma and enthusiasm that you can convey to your guests and your team
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Communication and teamwork skills
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an eye and attention to detail and cleanliness
A-ROSA Travemünde
Außenallee 10
23570 Lübeck-Travemünde
Mrs Anja Friedel
Personnel Officer
+49 (0) 4502 3070 796
hr.tra@a-rosa.de