SPA Receptionist (m/f/d)

We are looking for dedicated hosts for our A-ROSA Travemünde who share our passion for outstanding service and want to provide our guests with unforgettable holiday moments. Right on the beautiful Baltic Sea coast, you will not only find career opportunities, but also the chance to actively contribute to our goal: To protect the world around us and offer first-class hospitality at the same time. Become part of our team as a SPA Receptionist (m/f/d) and help us create the unique ambience in the Baltic seaside resort of Travemünde, Lübeck's most beautiful daughter. #worknewways
Apply now

Our offer

  • Permanent employment contract
  • Payment according to collective agreement incl. Christmas and holiday pay
  • Willingness to pay above the collective agreement depending on qualifications
  • Flexible working time model, tailored to your life situation
  • Travel discounts at all aja Resorts, A-ROSA Resorts, HENRI Hotels and the Hotel Louis C. Jacob, Hotel Neptun and other partners
  • Discounts on F&B and SPA services in all branches
  • Member of the Diversity Charter
  • voiio platform for personal well-being
  • Company pension scheme via R+V Versicherung
  • Company supplementary health insurance for dentures and glasses/contact lenses
  • Internal training and further education opportunities
  • Development opportunities within the group of companies in Germany, Austria and Italy
  • Referral programme with up to €1,000 gross bonus per referral
  • Bonago Card - shopping vouchers from over 200 premium partners
  • Corporate benefits - best discounts on high-quality offers from more than 1,500 providers
  • Provision and cleaning of employee clothing
  • Canteen for employees with provision of up to three meals a day
Your tasks
  • As a wellbeing expert, you advise guests professionally on the selection of spa and fitness programmes.
  • You coordinate and plan appointments efficiently for the masseurs, therapists, beauty specialists and fitness trainers.
  • You take change requests from guests regarding treatments that have already been booked.
  • You will work closely with all employees in the spa area.
  • You inspire our guests for the care products of our depot partners as well as for the offers from the SPA and fitness area and actively offer them.
  • You convey the A-ROSA holiday feeling to guests at all times.
Your profile
  • Completed training in the hotel or service sector or relevant professional experience
  • Ideally further training in the field of wellness, cosmetics or massage, e.g. wellness counsellor
  • A positive charisma and enthusiasm that you can convey to your guests and colleagues
  • A competent and warm demeanour
  • A responsible way of working
  • A sincere guest and service orientation
  • Communication and teamwork skills
  • High level of initiative and sales talent
  • Good knowledge of English
Do not hesitate
Apply now
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.

A-ROSA Travemünde
Außenallee 10
23570 Lübeck-Travemünde
Mrs Anja Friedel
Personnel Officer
+49 (0) 4502 3070 796
hr.tra@a-rosa.de

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