Rooms Division Manager (m/f/d)

At A-ROSA resorts, our guests enjoy exceptional and unforgettable experiences right on their doorstep. Whether seeking excitement, relaxation, or simply a stylish retreat, we offer a blend of luxury, adventure, and a high feel-good factor.
Our team is key to this success. As passionate hosts and team players, our employees shape the unique A-ROSA atmosphere, where dedication, innovation, and a warm welcome create the perfect environment for our guests to feel at home.
Now, A-ROSA is bringing its innovative philosophy to Italy, with a new prestigious 5-star resort on the picturesque western shores of Lake Garda. This exceptional location, nestled between olive groves and overlooking crystal-clear waters, embodies the Mediterranean lifestyle. We are seeking a Rooms Division Manager (m/f/d) to bring the essence of our A-ROSA experience to life in this stunning setting.
Apply now

Benefits

  • Full time and permanent labour contract according to C.C.N.L. Settore Turismo with high level compensation
  • Staff house in the middle of centre of Saló
  • Canteen and breaks
  • High level learning activities
  • Food&Beverage discounts
  • Family&Friends discounts in the Resort
  • Discount on SPA services
    strategic position (just 1 km of distance from the Resort to Salò beaches, ferries pier, historic centre and promenade)
  • Career opportunities in a successful and international group.
Responsibilities
  • Constantly monitor and analyse the quality of product and service as well as guest satisfaction, sales, operating costs, hygiene regulations, workplace cleanliness, productivity and creativity
  • Efficient cost calculation and control of the use of goods, especially in the area of room cleaning
  • Control of service processes to ensure the satisfaction of the highest guest and quality standards
  • Implementing and ensuring all relevant service standards and guidelines
  • Establishing and maintaining a functioning and effective communication network between the Housekeeping, Reservations, Events and Front Office departments and all associated sub-departments
  • Suggest recruitment and selection, training, development and promotion of all staff working in the area of responsibility
  • Conducts regular communication meetings with each department and oversees the execution of departmental meetings
  • Monitoring the competition in relation to market trends
  • Conducting staff meetings and appraisal interviews with directly subordinate employees and carrying out relevant training courses
  • Independent control and participation in forecasts, budgets, duty and holiday plans
  • Entertainment of regular and VIP guests
Requirements
  • At least 3 years experience as a Rooms Division Manager or a comparable position
  • Experience in the upscale segment of the hotel and holiday hotel industry
  • Language skills: Italian, English, German
  • High level of interpersonal, coordination and communication skills
  • Independent and quality-orientated way of working as well as planning and entrepreneurial thinking
  • Confidence with Hotel Management software such as Sihot/Protel or others is preferable
  • Customer centricity, high attention to details, problem solving, punctuality, proactivity, flexibility, team
  • working skills and ability to fast learning and multitasking
  • Ethical approach to work
  • Legal right to work in Italy
Do not hesitate
Apply now
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.

A-ROSA Lago di Garda
Constanze Engelhardt
career.sal@a-rosa.it
Via del Panorama 47
25087 Salò BS

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