Revenue / Reservations Manager (m/f/d)

Our 5-star Hotel Louis C. Jacob is a real piece of Hamburg, located on the Elbchaussee. For 230 years, the Jacob has stood for joie de vivre, enjoyment and socialising. We preserve this special attitude to life and adapt it to today's needs. To do this, we need personalities who enjoy inspiring our guests with unforgettable and unique experiences.

For us, being a host is not a profession but a vocation. We are warm, traditional, authentic and always guest-centred. If your image of hospitality matches ours and you are also a good team player, we look forward to receiving your application.
Apply now

We offer:

  • Permanent employment contract
  • Payment according to collective agreement incl. Christmas and holiday pay
  • Willingness to pay above the collective agreement depending on qualifications
  • Discounted job ticket for public transport with employer subsidy
  • Travel discounts at all aja Resorts, A-ROSA Resorts, HENRI Hotels and the Hotel Louis C. Jacob, Hotel Neptun and other partners
  • Discounts on F&B and SPA services in all branches
  • Member of the Diversity Charter
  • voiio platform for personal well-being
  • Company pension scheme via R+V Versicherung
  • Company supplementary health insurance for dentures and glasses/contact lenses
  • Internal training and further education opportunities
  • Development opportunities within the group of companies in Germany, Austria and Italy
  • Referral programme with up to €1,000 gross bonus per referral
  • Bonago Card - shopping vouchers from over 200 premium partners
  • Corporate benefits - best discounts on high-quality offers from more than 1,500 providers
  • Provision and cleaning of employee clothing
Your tasks
  • Support of the Autograph Collection Migration process
  • Implementation and monitoring of the Autograph Collection and Marriott International Standards
  • Ensuring the optimal utilisation of room capacity
  • Optimisation, maximisation and positioning of market share, revenue, occupancy and RevPAR through innovative and dynamic pricing strategies
  • Preparation of ad hoc analyses as required, meaningful presentations with the most important key figures and the annual budget and forecasts
  • Maintenance of PMS, RMS, CRS, GDS and OTAs
  • Management of the reservations department including training, performance reviews and ensuring a smooth reservation process
  • Close cooperation with the front office, sales and banqueting department as well as revenue management at the company headquarters in Hamburg
You bring with you
  • Completed hotel management training and/or studies in the field of hotel / tourism management
  • Several years of experience in revenue management and reservations in the luxury hotel industry, ideally with management responsibility
  • Very good MS Office skills (especially MS Excel and PowerPoint)
  • Very good knowledge of German and English, other foreign languages are an advantage
  • Ideally confident with the hotel software Opera, CoSTAR and Fairmas
  • Knowledge of Marsha is an advantage
  • High level of initiative and hands-on mentality
  • Affinity for numbers, strategic and cross-departmental thinking skills
  • Goal-orientated and structured way of working
Do not hesitate
Apply now
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.

Hotel Louis C. Jacob
Mrs Ronja Schroeder
Elbchaussee 401-403
22609 Hamburg
040 82255511
www.hote l-jacob.de
personalbuero@hotel-jacob.de

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