Revenue / Reservations Manager (m/f/d)

Our 5-star Hotel Louis C. Jacob is a real piece of Hamburg, located on the Elbchaussee. For 230 years, the Jacob has stood for joie de vivre, enjoyment and socialising. We preserve this special attitude to life and adapt it to today's needs. To do this, we need personalities who enjoy inspiring our guests with unforgettable and unique experiences.

For us, being a host is not a profession but a vocation. We are warm, traditional, authentic and always guest-centred. If your image of hospitality matches ours and you are also a good team player, we look forward to receiving your application.


Apply now

What awaits you in our team

You are more than just a team member - you are part of a community! We offer you a working environment with unbeatable benefits so that you feel completely at home with us as a Revenue/Reservation Manager (m/f/d):

  • A permanent employment contract that offers you long-term prospects and career security
  • Fair remuneration in accordance with the collective agreement, including additional payments such as Christmas and holiday bonuses
  • Above-standard pay depending on your qualifications
  • Attractive travel benefits for our exclusive resorts and hotels
  • Reduced prices on F&B and SPA services at all locations
  • Bonus payments for service exchanges and special support services - we will reward you with extra recognition for additional commitment
  • Anniversary bonuses from the very first year of employment
  • Our referral programme rewards you with up to €1,000 gross per successful referral
  • Supplementary company health insurance and pension scheme to ensure your financial security for all situations in life
  • Free support and coaching offers for various areas of life from our partner voiio
  • Internal training and further education opportunities as well as discounted seminars at the German Hotel Academy
  • Exciting development opportunities within our international group of companies (Germany, Austria, Italy)
  • Corporate benefits: discounts with over 1,500 partners for high-quality products and services
  • Provision of free employee clothing - including dry cleaning
  • Our own staff canteen
  • Provision of a low-cost flat
  • We are proud to be members of the Diversity Charter - your personality counts for us, not your background or CV

#wecreateabetterplacetobe

It's in your hands
  • Ensuring the optimal utilisation of room capacity
  • Optimising, maximising and positioning market share, revenue, occupancy and RevPAR using innovative and dynamic pricing strategies
  • Preparation of ad hoc analyses as required, meaningful presentations with the most important key figures and the annual budget and forecasts
  • Maintenance of PMS, RMS, CRS, GDS and OTAs
  • Management of the reservations department including training, performance reviews and ensuring a smooth reservation process
  • Close cooperation with the front office, sales and banqueting department as well as revenue management at the company headquarters in Hamburg
What you bring to the team
  • Completed hotel management training and/or studies in the field of hotel / tourism management
  • Several years of experience in revenue management and reservations in the luxury hotel industry, ideally with management responsibility
  • Very good MS Office skills (especially MS Excel and PowerPoint)
  • Very good knowledge of German and English, other foreign languages are an advantage
  • Ideally confident with the hotel software Opera, CoSTAR and Fairmas
  • Knowledge of Marsha is an advantage
  • High level of initiative and hands-on mentality
  • Affinity for numbers, strategic and cross-departmental thinking skills
  • Goal-orientated and structured way of working
Do not hesitate
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.

Are you interested and would you like to become part of our team as a Revenue/Reservation Manager (m/f/d)? Then apply now!

Hotel Louis C. Jacob
Mrs Ronja Schroeder
Elbchaussee 401-403
22609 Hamburg
040 82255511
www.hote l-jacob.de
personalbuero@hotel-jacob.de