Receptionist (f/m/d)

Welcome to A-ROSA Sylt, where team spirit, excellence and a passion for hospitality are at home! We are looking for motivated, talented and dedicated individuals who want to enrich our team and contribute to giving our guests unforgettable moments while driving our sustainability goals forward. Join us on our journey to #worknewways and become part of our team as a Receptionist (m/f/d) on one of the most beautiful islands in Germany.
Apply now

Our offer

  • Island bonus of up to €1,000 (gross, for full-time employees and a minimum employment period of eight months)
  • Permanent employment contract
  • Payment according to collective agreement incl. Christmas and holiday bonus
  • Willingness to pay above the collectively agreed rate depending on qualifications
  • Flexible working time model, tailored to your life situation
  • Travel discounts at all aja Resorts, A-ROSA Resorts, HENRI Hotels and the Hotel Louis C. Jacob, Hotel Neptun and other partners
  • Discounts on F&B and SPA services in all branches
  • Member of the Diversity Charter
  • voiio platform for personal well-being
  • Company pension scheme via R+V Versicherung
  • Company supplementary health insurance for dentures and glasses/contact lenses
  • Internal training and further education opportunities
  • Development opportunities within the group of companies in Germany, Austria and Italy
  • Referral programme with up to €1,000 gross bonus per referral
  • Bonago Card - shopping vouchers from over 200 premium partners
  • Corporate benefits - best discounts on high-quality offers from more than 1,500 providers
  • Provision and cleaning of employee clothing
  • Canteen for employees with provision of up to three meals a day
  • Provision of affordable, modern and well-equipped accommodation
Your tasks
  • You work in the early and late shift at reception (in exceptional cases also in the night shift).
  • You will ensure the best possible guest service within your department, taking special guests into account.
  • You will familiarise new trainees and interns and be their first point of contact during the induction period.
  • You actively support all processes at reception and take on general front office tasks using the Protel programme.
  • You accept complaints and claims and are responsible for handling them confidentially.
  • You are jointly responsible for compliance with credit guidelines.
  • You inspire our guests for the hotel's products and actively offer them.
  • You convey the A-ROSA holiday feeling to guests at all times
Your profile
  • Completed training as a hotel specialist and / or relevant professional experience
  • A competent and cordial demeanour
  • A positive charisma and enthusiasm that you can convey to your guests and colleagues
  • A high level of initiative and sales talent
  • Communication and teamwork skills
  • A sincere guest and service orientation
  • Good knowledge of English
Do not hesitate
Apply now
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.

A-ROSA Sylt
Listlandstraße 11
25992 List/Sylt
Mr Annas Karnath
Personal & Training
+49 (0) 465 196 750 783
bewerbung.sylt@a-rosa.de

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