Front Office Supervisor (m/f/d)

Who we are "The Straubing Grand Hotel and the Badeschloss" in Bad Gastein

On a site between past and future, two unique hotels stand opposite each other, harmonising perfectly in their differences: The Grandhotel Straubinger, where much has been done and which we would like to return to grace and grandeur. And the Badeschloss, as a place that sees itself as a community, which we want to breathe cosmopolitan vitality and new lightness into.


We are looking for you to join our front office team!

Front Office Supervisor (m/f/d)

Location: Bad Gastein


Apply now
Requirements

Your tasks:

  • Managing the early and late shifts; deputising for the Night Manager by arrangement
  • Ensuring and guaranteeing the corporate standard
  • Taking over the room allocation for our guests
  • Welcoming and looking after national and international guests
  • Checking and processing online reservations and guest files
  • Accepting and processing complaints
  • Implementation of sales promotion measures (late checkout, upselling, vouchers)
  • Close cooperation with our Front Office Manager
  • Planning duty rosters and holidays in consultation with the Front Office Manager
  • Induction and training of new employees

What you bring with you:

  • Completed training as a hotel specialist or hotel management assistant
  • At least 2 years of professional experience in the position or a comparable position at reception
  • Team spirit, organisational talent and the ability to maintain an overview in stressful situations
  • IT skills (MS Office, Fidelio, Oracle Suite 8, Sihot desirable)
  • Host with a passion for hospitality
  • Well-groomed appearance, exemplary manners and confident demeanour


We for you:

  • You will be there when the venerable Hotel Straubinger and the historic Badeschlos open their doors again and the newly built tower is filled with life
  • You get 28 days of holiday with us instead of the usual 25 days
  • The latest digital time recording system for a fair working environment
  • Free catering in the morning, at lunchtime and in the evening (also on days off)
  • We offer our employees a newly renovated, cosy and inviting home with countless amenities: studio (living room with king-size bed, kitchenette incl. ceramic hob and oven, bathroom, some balconies with furniture, WiFi, cable connection and lounge, laundry room with washing machine and dryer, public transport stops in the immediate vicinity (bus), walking distance (260 m) to Hotel Straubinger and Badeschloss
  • Work clothing including dry cleaning is provided
  • Regular further training for our employees
  • Joint leisure activities
  • Free use of our fitness room
  • 30% discount on ski hire at Sport Schober at the Stubnerkogel lift
  • 10% discount at Sport Hervis
  • 10% discount for employees and Family & Friends at Bike Central
  • 30% discount on all SPA treatments
  • 50% discount on F&B services (after prior reservation)
  • Reduced admission to the Felsentherme Gastein
  • Reduced admission to the Alpentherme Bad Hofgastein
  • Discount at Flying Waters - an experience for action fans

Salary: Depending on qualifications, with the willingness to overpay.

Become part of our story and we welcome you to our Opening Team. You want to make your personality visible and get ahead - then send us your application today by email to karriere.badgastein@travelcharme.com or contact us directly by phone on
+43 664 266 00 64


We look forward to hearing from you!

Yours

Gabi




Do not hesitate