Supervisor Front Office (m/f/d)

Welcome to the Hotel Ceres am Meer in beautiful Binz on the island of Rügen. We are looking for team members who not only love hospitality, but also value sustainability. Our goal is to create unforgettable experiences for our guests and to rethink the hotel industry in the process. Become part of our dedicated team as Supervisor Front Office (m/f/d) and support us in our commitment to high quality, warm hospitality and a strong environmental awareness. #worknewways
Apply now

What we use to land you

You are more than just a team member - you are part of a community! We offer you a working environment with unbeatable benefits so that you feel completely at home with us as a Supervisor Front Office (m/f/d):

  • A permanent employment contract that offers you long-term prospects

  • Fair pay in accordance with the collective agreement - including Christmas and holiday bonuses

  • Above-tariff pay depending on your qualifications

  • Travel discounts for our first-class resorts and hotels

  • Discounts on F&B and SPA services at all locations

  • Service exchange and support bonuses - we also give extra recognition for extra commitment

  • Anniversary bonuses from the 1st year of service

  • Our referral programme rewards you with up to €1,000 gross per referral

  • Supplementary company health insurance and pension scheme so that you are covered for all situations in life

  • Free support and coaching offers for all situations in life with voiio

  • Internal training and further education opportunities as well as discounted seminars at the German Hotel Academy

  • Exciting development opportunities within our international group of companies (Germany, Austria, Italy)

  • Corporate benefits: discounts with over 1,500 providers of high-quality products and services

  • Free employee clothing - provision and cleaning included

  • Our own staff canteen

  • Provision of a low-cost flat

  • We are proud members of the Diversity Charter - personality counts for us, not origin or CV

Here you can shine
  • You are a passionate host
  • Guidance of the reception team and cooperation in all FO matters (in the early and late shift)
  • Ensuring the best possible guest service
  • Induction of new employees, trainees and interns
  • Active support in all processes at the reception as well as taking over general front office activities
  • Handling complaints and claims and treating them confidentially
  • Sharing responsibility for compliance with credit guidelines
  • Inspiring guests with enthusiasm for the hotel's products
What sets you apart
  • Completed training as a hotel specialist (m/f/d) and/or relevant professional experience
  • Initial management experience
  • A positive charisma and enthusiasm that you can convey to your guests and colleagues
  • High level of initiative and sales talent
  • Communication and teamwork skills
  • A sincere guest and service orientation
  • Good knowledge of English
Do not hesitate
Apply now
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.

Apply now as Supervisor Front Office (m/f/d) and become part of our successful team!

Hotel Ceres by the sea
Virginie Beiß
Personnel Management
Beach promenade 24
18609 Binz
Phone: +49 38393 665 - 511
www.arosahotels.de

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