Reception assistant (m/f/d)
![](https://www.dsr-hotelholding.de/wp-content/uploads/2024/08/ARO_LOGO_Hotels_4C_RGB_digital-scaled.jpg)
Welcome to A-ROSA Sylt, where team spirit, excellence and a passion for hospitality are at home! We are looking for motivated, talented and dedicated individuals who want to enrich our team and contribute to giving our guests unforgettable moments while driving our sustainability goals forward. Join us on our journey to #worknewways and become part of our team as a reception assistant (m/f/d) on one of the most beautiful islands in Germany.
Our offer
- You, your family and friends can enjoy discounted travel to all A-ROSA Resorts, aja Resorts, HENRI Hotels, the Hotel Louis C. Jacob, the Hotel NEPTUN and other partners
- Do you want to change? We offer development opportunities within the group of companies in Germany, Austria and Switzerland
- Work with friends - we reward your recommendation of us as an employer
- Childcare if required at short notice
- We can also celebrate together - great team events are waiting for you
- Your daily well-being is taken care of in our staff canteen
Your tasks
- You work in the early and late shift at reception (in exceptional cases also in the night shift).
- You ensure the best possible guest service within your department, taking into account special guests.
- You will actively support all processes at reception and take on general front office tasks using the Protel programme.
- You accept complaints and claims and are responsible for handling them confidentially.
- You are jointly responsible for compliance with credit guidelines.
- You inspire our guests for the hotel's products and actively offer them.
- You convey the A-ROSA holiday feeling to guests at all times
Your profile
- A competent and cordial demeanour
- A positive charisma and enthusiasm that you can convey to your guests and colleagues
- A high level of initiative and sales talent
- Communication and teamwork skills
- A sincere guest and service orientation
- Good knowledge of English
Do not hesitate
Your career contact
Do you have individual questions that you couldn't find answers to in the FAQs? Our contact persons will be happy to help you.
A-ROSA Sylt
Listlandstraße 11
25992 List/Sylt
Mr Annas Karnath
Personal & Training
+49 (0) 465 196 750 783
bewerbung.sylt@a-rosa.de